Service Leader - Finance (Accounts Receivable)

Role summary

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The Service Leader – Finance (Accounts Receivable) is responsible for overseeing hotel receivables, billing, collections, account reconciliation, credit control, and related financial reporting. Candidates are generally expected to hold a degree in Accounting, Finance, or a related field, with relevant experience in hotel finance or accounts receivable. Knowledge of accounting systems, Microsoft Office, Philippine tax requirements, and financial controls is valuable. The role requires strong attention to detail, numerical accuracy, confidentiality, and the ability to lead or coordinate a finance team. Shangri-La expects a professional who can work independently, meet reporting deadlines, communicate effectively with guests and business partners, and maintain high standards of integrity and service.

About the employer

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong. It operates hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its brands include Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders. Shangri-La properties are known for refined service, comfortable accommodation, strong food and beverage operations, and a focus on genuine Asian hospitality. In the Philippines, the group has established hotels and resorts serving business travelers, vacationers, and major events. Employees typically work in structured, multicultural environments with formal operating standards, training opportunities, and career paths across hotel departments and international properties. Benefits may include meals, uniforms, service charge, health coverage, staff discounts, and other allowances, depending on the property and employment contract.

Working in Philippines

The Philippines offers hospitality, finance, tourism, retail, technology, and customer-service opportunities across Metro Manila, Cebu, Boracay, Palawan, and other destinations. Manila provides the broadest corporate job market, while Cebu and resort islands offer more tourism-focused roles. Filipino culture is welcoming, family-oriented, and community-minded, with English widely used in workplaces. Lifestyle varies from busy urban living to relaxed beach communities; costs are generally lower outside Manila, although popular resort areas can be expensive. Foreign nationals normally need an employer-sponsored work permit and appropriate visa, commonly involving an Alien Employment Permit and an employment visa. Employers usually help with documentation, but requirements can change. Relocating workers should arrange housing, health insurance, banking access, and transportation in advance. The country has a warm tropical climate, but typhoons and seasonal heavy rain can affect travel and island living.