Service Associate - Finance (Accounts Receivable)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Associate – Finance (Accounts Receivable) supports daily finance operations, including billing, payment posting, account reconciliation, credit control, and maintaining accurate guest and company records. Candidates are generally expected to have a degree or relevant training in accounting, finance, or business, together with strong numerical and administrative skills. Previous experience in accounts receivable, hotel finance, or a similar role is advantageous. The position requires attention to detail, integrity, confidentiality, good communication, and proficiency with Microsoft Office and accounting systems. The successful candidate should work accurately under deadlines, cooperate well with other departments, and provide professional service to guests, suppliers, and business partners.

About the employer

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes the Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders brands. In the Philippines, Shangri-La properties are known for premium accommodation, restaurants, meeting facilities, and high service standards. The company places strong emphasis on warm hospitality, employee development, operational excellence, and creating memorable experiences for guests. Finance team members support the commercial and administrative functions that keep hotel operations efficient, compliant, and financially accurate. Employment benefits may include service charge, meals, insurance, staff discounts, training, and other allowances, depending on the property and employment contract.

Working in Philippines

The Philippines offers hospitality and finance opportunities in Metro Manila, Cebu, Boracay, Palawan, and other resort destinations. Hotel employees commonly work in multicultural teams, and English is widely used in business and tourism. Filipino culture values friendliness, respect, family, community, and a relaxed social lifestyle. Living costs vary considerably: Manila and major resort islands are more expensive than provincial areas, while transport, weather, and internet access can differ by location. Foreign nationals normally need an appropriate employer-sponsored work permit and visa before taking employment; requirements can include an Alien Employment Permit and an approved work visa. Employers often assist with documentation, but applicants should confirm current rules with Philippine immigration authorities. Relocating staff should budget for housing deposits, utilities, transport, healthcare, and seasonal travel, especially during the rainy season or peak tourism periods.