Security Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Officer helps protect guests, employees, hotel property and confidential information at Shangri-La Hong Kong. Typical requirements include relevant security or hotel experience, good physical fitness, sound judgment, reliable attendance and strong communication skills in English; Cantonese and Mandarin are valuable. Candidates should be observant, professional, calm under pressure and able to respond appropriately to emergencies, disturbances, fire alarms and access-control issues. Duties may include patrols, CCTV monitoring, incident reporting, crowd control, assisting guests and coordinating with police or emergency services. Shift work, including nights, weekends and public holidays, is normally expected. A valid Hong Kong security personnel permit or eligibility to obtain one may be required.

About the employer

Shangri-La Group is a luxury hospitality company founded in Hong Kong and known for hotels, resorts and residences across Asia and other international markets. Its properties are associated with refined service, strong guest care and locally influenced dining and wellness experiences. Shangri-La Hong Kong is a flagship luxury hotel in the city, located in the Admiralty area and serving business travellers, leisure guests, families and major events. The company emphasizes warm, genuine hospitality and professional standards across its operations. Employees generally work in an international environment with opportunities in guest services, food and beverage, culinary operations, engineering, security, finance and management. Benefits and development opportunities vary by position and employment contract, so candidates should confirm the current package, working hours, staff facilities and progression options directly with the hotel.

Working in Hong Kong

Hong Kong is a densely connected international city with a harbour, islands, mountains and a fast-moving urban lifestyle. Hospitality, retail, tourism, aviation, finance, technology and professional services provide broad employment opportunities, while hotel roles are concentrated around Central, Admiralty, Tsim Sha Tsui, Causeway Bay and major resort areas. Cantonese is widely spoken; English is important in hotels, and Mandarin is useful. Life combines excellent public transport, diverse food, shopping, hiking and beaches, although housing can be expensive and space is limited. Foreign employees generally need an appropriate employment visa before starting work; the employer normally supports applications under the General Employment Policy, subject to qualifications and a confirmed offer. Applicants should prepare passports, qualifications, references and any required security licence documentation. Healthcare is accessible, but newcomers should understand employer insurance and local costs before relocating.