Waiter / Waitress - Hung Tong (侍應生)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Waiter/Waitress will provide attentive food and beverage service at Hung Tong, Shangri-La's Cantonese restaurant in Hong Kong. Typical responsibilities include welcoming guests, explaining menus, taking accurate orders, serving food and drinks, coordinating with the kitchen, maintaining table presentation, processing bills, and handling guest requests professionally. Applicants should have relevant restaurant or hotel experience, a pleasant and service-focused attitude, good communication skills, and the ability to work efficiently during busy periods. Cantonese is highly useful, while conversational English is generally expected; additional languages are an advantage. The candidate should be well-groomed, reliable, team-oriented, and flexible to work shifts, weekends, and public holidays.

About the employer

Shangri-La is a leading luxury hospitality group founded in Asia and recognized for warm, personalized service. The company operates hotels, resorts, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. Its Hong Kong properties are known for high service standards, refined dining, comprehensive guest facilities, and strong attention to cultural hospitality. Employees typically work in structured hotel environments with training, uniform, staff benefits, and opportunities to move between departments or locations. Hung Tong is associated with the group's Cantonese dining offering, where service staff support a polished restaurant experience focused on quality cuisine and attentive guest care. Exact benefits, service-charge arrangements, working hours, and promotion opportunities depend on the employing property and the final employment contract.

Working in Hong Kong

Hong Kong offers extensive opportunities in hotels, restaurants, tourism, retail, finance, technology, and international business. Hospitality workers can find roles in luxury hotels, independent restaurants, clubs, and catering companies, although competition is strong and work can be demanding. Local culture combines Cantonese traditions, Chinese festivals, international influences, and a fast-paced urban lifestyle. Housing is expensive, but public transport is excellent, with the MTR, buses, ferries, and affordable taxis connecting Hong Kong Island, Kowloon, and the New Territories. Popular leisure activities include hiking, beaches, street markets, museums, and diverse dining. Foreign nationals normally need an employer-sponsored work visa before starting employment; the employer usually supports the application. Applicants should prepare qualifications, references, medical or identity documents, and proof of relevant experience. Cantonese improves daily integration, while English is widely used in hotels and business.