Service Manager - Finance

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Manager – Finance is expected to oversee finance support operations, maintain accurate financial records, monitor controls, and ensure timely reporting in line with Shangri-La standards. Typical requirements include a degree in accounting, finance, or business administration, relevant experience in hotel finance or shared-services operations, strong knowledge of accounting procedures, and proficiency with financial systems and Microsoft Office. The successful candidate should be organized, analytical, dependable, and capable of leading or coordinating a team. The role also requires clear communication, confidentiality, attention to detail, problem-solving ability, and a service-focused approach when supporting hotel departments and management.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international destinations. Shangri-La properties are known for warm Asian hospitality, high service standards, premium facilities, and strong attention to guest experience. In the Philippines, the group operates well-known properties including Shangri-La The Fort, Shangri-La Mactan, Edsa Shangri-La, and other hospitality venues. Employees typically work within structured international standards covering finance, service quality, compliance, training, and professional development. The company recruits both local and international talent across hotel operations, corporate functions, and leadership roles, with benefits and compensation varying according to the property, position, experience, and employment contract.

Working in Philippines

The Philippines offers hospitality, finance, accounting, shared-services, tourism, and business opportunities, especially in Metro Manila, Cebu, Boracay, Palawan, and major resort areas. Filipino culture is generally welcoming, family-oriented, and community-minded, with English widely used in workplaces. Lifestyle varies from busy urban living to relaxed coastal communities; living costs are usually lower than in many international hotel markets, although Manila and resort destinations can be expensive. Foreign nationals normally need an employer-sponsored work permit and appropriate visa, commonly an Alien Employment Permit and a 9(g) pre-arranged employment visa. Employers often assist with documentation, but requirements should be confirmed with Philippine immigration authorities. Relocation planning should include housing, healthcare, transport, taxation, banking, insurance, and typhoon-season preparation. Local candidates should verify employment terms, benefits, accommodation, and shift arrangements directly with the hiring property.