Security Manager / Assistant Security Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Manager or Assistant Security Manager is responsible for protecting guests, colleagues, property and assets at Shangri-La in Hong Kong. Requirements typically include relevant hotel, hospitality, law-enforcement or security experience, leadership ability, knowledge of emergency procedures, incident reporting and local regulations. First-aid, fire-safety and security certifications are advantageous. The successful candidate should be physically fit, observant, calm under pressure and confident managing emergencies, investigations, access control, CCTV and security teams. Strong communication skills, professionalism, discretion and a guest-focused attitude are essential. Fluency in English and Cantonese is often preferred, while Mandarin may be beneficial. The role usually involves shift work, weekends, public holidays and close cooperation with hotel departments, police and emergency services.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. The brand is known for warm Asian hospitality, high service standards and premium accommodation, dining, wellness and event facilities. Shangri-La hotels employ multicultural teams and generally provide structured operating procedures, professional training and opportunities for career development. In Hong Kong, the group has a strong presence in the luxury hotel sector and serves business travellers, leisure guests, families and major events. Employees are expected to demonstrate courtesy, discretion, teamwork and attention to detail. Benefits, accommodation assistance and other employment conditions vary by property, position and contract, so candidates should confirm the specific package directly with the hiring team.

Working in Hong Kong

Hong Kong is a dense, international city and territory made up of Hong Kong Island, Kowloon and the New Territories, with excellent transport links and many outlying islands. Hospitality, finance, technology, retail, aviation, education and professional services provide major job opportunities. The culture blends Chinese traditions with international influences; Cantonese is dominant, while English is widely used in business and hotels. Life is energetic and convenient, but accommodation can be expensive and space is limited. Public transport is efficient, and nearby beaches, hiking trails and islands offer an easy break from the city. Most foreign employees need an employment visa arranged through an approved employer, normally requiring a confirmed job and suitable qualifications or experience. Applicants should check current Immigration Department rules, arrange health insurance and budget for deposits, rent and living costs before relocating.