Security Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Supervisor helps protect guests, colleagues, property and company assets at Shangri-La Hong Kong. Responsibilities typically include supervising security officers, monitoring CCTV and access points, conducting patrols, responding to incidents, preparing reports, supporting emergency procedures and coordinating with police or other authorities when required. Candidates should have relevant hotel, commercial or security experience, good knowledge of safety and emergency procedures, and strong observation and communication skills. A valid Hong Kong security personnel permit, first-aid training and supervisory experience are advantageous. The role requires professionalism, discretion, physical fitness, sound judgment and the flexibility to work rotating shifts, overnight duties, weekends and public holidays.

About the employer

Shangri-La is a major luxury hospitality group founded in Hong Kong and known for its Asian-inspired service, elegant hotels and resorts, and strong emphasis on guest care. The group operates properties across Asia, the Middle East, Europe, North America and other international markets under the Shangri-La, Kerry, JEN and Traders brands. Shangri-La Hong Kong is one of the city’s established luxury hotels, serving international travelers, business guests, residents and major events. Employees generally work in a structured, service-focused environment with high standards for presentation, safety, confidentiality and professionalism. The company offers opportunities across hotel operations, food and beverage, culinary services, engineering, security, sales and corporate functions. Benefits and development opportunities vary according to the position, employment terms and local labor regulations.

Working in Hong Kong

Hong Kong is a compact international city with strong opportunities in hospitality, security, finance, retail, aviation, logistics and tourism. Its culture combines Cantonese traditions, international influences, busy urban life and excellent public transport. Popular areas include Hong Kong Island, Kowloon, the New Territories and outlying islands, with hiking, beaches, dining and cultural attractions close to the city. Lifestyle costs are high, especially rent, although employer accommodation or allowances may be available for some hotel roles. Overseas workers normally need an employer-sponsored visa, commonly through the General Employment Policy, and must meet qualification and salary requirements; applicants should confirm current rules with Hong Kong Immigration. A valid security personnel permit is required for regulated security duties. Relocating workers should arrange housing, banking, medical coverage and document authentication before arrival. English is widely used in hotels, while Cantonese and Mandarin are valuable advantages.