Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports the hotel’s sales team by handling administrative tasks, preparing proposals and reports, updating client records, coordinating appointments, and assisting with sales calls, site inspections, events, and corporate accounts. Candidates typically need a diploma or degree in hospitality, business, marketing, or a related field, along with relevant hotel or office experience. Strong communication, organization, customer service, computer, and time-management skills are expected. The successful candidate should be professional, detail-oriented, commercially aware, and comfortable working with guests, clients, and different hotel departments in a fast-paced environment.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international destinations. Its properties are known for warm Asian hospitality, high service standards, comfortable accommodation, dining, wellness, and conference facilities. In the Philippines, Shangri-La operates prominent properties including Shangri-La The Fort, Manila and Shangri-La Mactan, Cebu. The company offers career opportunities across hotel operations, sales, food and beverage, finance, engineering, guest services, and management. Employees are generally expected to demonstrate professionalism, teamwork, cultural awareness, attention to detail, and a strong commitment to guest satisfaction. Benefits and working conditions vary according to the property, position, and employment contract.

Working in Philippines

The Philippines offers hospitality, tourism, sales, customer service, and business-development opportunities in Manila, Cebu, Boracay, Palawan, and other resort destinations. Workplace culture is generally welcoming, relationship-focused, and team-oriented, with English widely used in business and hotels. Lifestyle varies from busy urban living in Manila to a more relaxed beach or island setting in Cebu, Boracay, or Palawan. Costs are usually lower than in many Western countries, although central Manila and popular resort areas can be expensive. Foreign nationals normally need an employer-sponsored work permit and appropriate visa, while Filipino applicants need standard employment documents. Relocating employees should arrange accommodation, health insurance, banking, transportation, and local registration before starting work. Seasonal demand can create longer hours in tourism, so flexibility is important.