Assistant Housekeeper 1

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Housekeeper 1 supports daily housekeeping operations at Shangri-La, helping maintain guest rooms, public areas and service standards. Typical requirements include previous experience in hotel housekeeping or a related role, basic English communication, good personal presentation and the ability to work shifts, weekends and public holidays. The candidate should be physically fit, detail-oriented, dependable and comfortable handling cleaning equipment and supplies. Responsibilities may include checking room cleanliness, assisting with room assignments, replenishing amenities, reporting maintenance issues, supporting housekeeping attendants and following hygiene, safety and guest-service procedures. Hospitality training or supervisory experience is helpful but may not be essential.

About the employer

Shangri-La Group is a major luxury hospitality company founded in Hong Kong and operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. Its brands are known for warm Asian hospitality, high service standards and well-developed guest facilities, including accommodation, dining, meetings, wellness and recreation. Shangri-La properties in Malaysia include city hotels and resort destinations, employing teams across housekeeping, food and beverage, engineering, guest services and administration. The company generally values professionalism, cultural awareness, teamwork, attention to detail and genuine care for guests. Employees may receive structured training, career-development opportunities, staff meals, uniform support and other benefits, depending on the property and employment contract. Exact duties, benefits and salary for Assistant Housekeeper 1 will vary by location and experience.

Working in Malaysia

Malaysia is not a single island but a multicultural country divided between Peninsular Malaysia and Malaysian Borneo, with popular island destinations such as Langkawi, Penang, Tioman, Redang and Kota Kinabalu’s surrounding islands. Hospitality, tourism, restaurants, retail, healthcare, manufacturing and technology provide employment opportunities, especially in Kuala Lumpur, Penang, Johor, Sabah and resort areas. Malay, Chinese and Indian traditions influence food, festivals and daily life, while English is widely used in hotels and business. Living costs vary: Kuala Lumpur is more expensive, while resort towns may offer staff accommodation. The lifestyle is generally warm, social and food-focused, with tropical weather year-round. Foreign workers normally need an employer-sponsored employment pass or other approved work permit before starting work; tourist entry does not allow employment. Candidates should confirm visa sponsorship, accommodation, transport, medical requirements and contract terms directly with Shangri-La before relocating.