Room Attendant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Room Attendant maintains guest rooms and assigned areas to Shangri-La standards, including cleaning, making beds, replacing linens, replenishing amenities, and reporting maintenance or safety concerns. Candidates should ideally have hotel housekeeping experience, although training may be available for applicants with a strong service attitude. The role requires physical stamina, attention to detail, reliability, good personal presentation, and the ability to work shifts, weekends, and holidays. Clear communication, respect for guest privacy, teamwork, and a willingness to follow health, safety, and hygiene procedures are expected. Familiarity with cleaning equipment and basic English or Filipino communication is helpful.

About the employer

Shangri-La Group is a luxury hospitality company founded in Hong Kong and operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for personalized service, upscale accommodation, restaurants, wellness facilities, and resort experiences. In the Philippines, Shangri-La operates well-known properties including Shangri-La The Fort, Manila, and Shangri-La Mactan, Cebu, with opportunities across rooms, food and beverage, engineering, guest services, and administration. The company emphasizes genuine hospitality, professional development, teamwork, guest satisfaction, and high standards of cleanliness and service. Employee benefits and compensation vary by property, role, experience, and applicable service-charge arrangements.

Working in Philippines

The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, Bohol, and other tourist destinations. Roles are available in hotels, resorts, restaurants, housekeeping, food service, tourism, and guest relations. Filipino culture is generally welcoming, family-oriented, and community-minded, with English widely used in workplaces. Island living can provide beaches, warm weather, outdoor activities, and a relaxed lifestyle, though transport, healthcare, internet, and costs vary considerably between locations. Foreign nationals normally need an employer-sponsored work permit and appropriate visa, commonly involving Department of Labor and Employment authorization and immigration approval; working on a tourist visa is not permitted. Employers may assist with sponsorship, accommodation, meals, or relocation, but this should be confirmed in writing. Applicants should budget for airfare, deposits, local transport, and documentation, and verify current immigration rules before relocating.