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The Assistant Manager/Manager, Human Resources role at Shangri-La Singapore typically supports the full employee lifecycle, including recruitment, onboarding, employee relations, performance management, training coordination, HR administration and compliance with Singapore employment laws. Candidates are generally expected to have a diploma or degree in Human Resources, Business Administration or a related field, together with several years of hotel or service-industry HR experience. Strong knowledge of local employment regulations, communication skills, confidentiality, organisation and problem-solving ability are important. The successful candidate should be approachable, commercially aware and comfortable working with employees and managers from diverse cultural backgrounds. Experience with HR systems and hospitality operations would be advantageous.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. The group is known for its Asian heritage, warm service culture and portfolio of Shangri-La, Shangri-La Residences, Kerry Hotels, JEN by Shangri-La and Traders properties. Shangri-La Singapore is a long-established luxury hotel set within extensive landscaped grounds near Orchard Road. It offers accommodation, restaurants, conference facilities, wellness services and event spaces, serving leisure travellers, corporate guests and local customers. Employees typically work in a multicultural environment where guest experience, professionalism, teamwork and service excellence are strongly emphasised. Human Resources teams support both operational departments and the wider employee experience.
Singapore is a compact, highly developed island city-state with strong opportunities in hospitality, finance, technology, healthcare, logistics and retail. The culture is multicultural, combining Chinese, Malay, Indian and international influences, with English widely used in business and daily life. Residents enjoy excellent public transport, safe neighbourhoods, efficient services, diverse food and convenient access to parks, beaches and regional travel. Living costs, especially rent, are relatively high, so accommodation and benefits should be reviewed carefully before relocating. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass or S Pass, and approval depends on salary, qualifications, experience and prevailing government criteria. New arrivals should arrange housing, insurance, banking and tax registration, and check employment rules with the employer or Singapore authorities. Singapore’s warm, humid climate and fast-paced lifestyle suit people who value convenience and international career exposure.
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