Events Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Events Sales Coordinator supports the sales team in planning and securing meetings, conferences, weddings, banquets and other events. Typical requirements include a diploma or degree in hospitality, business or a related field, previous hotel sales or events experience, strong administrative and communication skills, and confidence using Microsoft Office and hotel systems. Fluency in English is generally expected; knowledge of Malay or other languages is advantageous. The candidate should be organised, commercially aware, detail-oriented and comfortable managing client enquiries, proposals, contracts, deposits, event calendars and coordination with operations. A professional manner, prompt follow-up, teamwork and the ability to handle changing priorities are essential in a luxury hotel environment.

About the employer

Shangri-La Hotels and Resorts is a major luxury hospitality group founded in Hong Kong, with hotels and resorts across Asia, the Middle East, Europe, North America and other international markets. The group is known for personalised service, high-quality accommodation, restaurants, wellness facilities and destination experiences. In Malaysia, Shangri-La operates established properties in locations such as Kuala Lumpur, Penang, Kota Kinabalu and other resort destinations. Its hotels serve leisure travellers, corporate clients, wedding parties and conference organisers. Employees typically work in a multicultural environment guided by Shangri-La’s service standards, with opportunities across rooms, food and beverage, events, sales, finance and hotel operations. An Events Sales Coordinator would usually work closely with clients and departments including catering, banquets, front office and revenue management to ensure enquiries become successful, well-executed events.

Working in Malaysia

Malaysia offers opportunities in luxury hotels, resorts, restaurants, tourism, events and marine activities, especially in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other coastal destinations. Langkawi is an island known for beaches, nature, island-hopping and a relaxed resort lifestyle, while Penang combines heritage culture, excellent food and a lively urban atmosphere. Sabah and Sarawak on Borneo provide rainforest, diving and indigenous cultural experiences. Malaysian workplaces are generally multicultural, and respect for different religions, modest dress and local customs is important. Living costs vary: Kuala Lumpur is more expensive, while resort islands may have limited housing and transport. Foreign employees normally need an employer-sponsored Employment Pass, with approval handled through Malaysian immigration authorities; tourists cannot legally work. Candidates should confirm sponsorship, accommodation, medical checks, contract terms and relocation support before accepting an offer. English is widely used in hotels, while Malay is useful for daily life.