Senior Event Sales Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Event Sales Manager is responsible for driving meetings, conferences, weddings and social-event business for Shangri-La in Malaysia. Requirements typically include a degree or diploma in hospitality, business or marketing, several years of hotel sales or event experience, strong knowledge of local and corporate markets, and excellent English communication skills. The candidate is expected to generate leads, manage key accounts, prepare proposals, negotiate contracts, coordinate with operations, meet revenue targets and deliver a high standard of guest service. Strong presentation, organization, networking and negotiation skills are essential, along with the ability to work flexible hours, including evenings, weekends and public holidays.

About the employer

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong6 Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is known for warm Asian hospitality, strong service standards and upscale accommodation, dining, wellness and meeting facilities. Its Malaysian properties serve leisure travellers, corporate guests, weddings and major events, offering career opportunities across hotel operations, sales, food and beverage, finance and guest services. Shangri-La generally places strong emphasis on professionalism, personalised service, teamwork and staff development. Depending on the property, employees may receive benefits such as meals, uniform, medical coverage, training, staff accommodation or hotel discounts, although packages vary by location and employment level.

Working in Malaysia

Malaysia offers opportunities in Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak, with hospitality, tourism, event sales, retail and service roles particularly common in resort areas. Penang combines heritage streets, beaches and a lively food culture, while Langkawi offers a quieter island lifestyle, water activities and international resorts. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is widely used in hotels and business. Living costs are generally moderate, though resort islands can be more expensive and seasonal. Candidates should expect warm, humid weather, diverse cuisine and a relaxed social environment. Foreign employees normally require an employer-sponsored Employment Pass, with approval handled through Malaysian immigration authorities. Employers may assist with documentation, accommodation and relocation, but applicants should confirm these benefits before accepting an offer.