Service Leader - Finance (Accounts Receivable)

Role summary

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The Service Leader – Finance (Accounts Receivable) is responsible for managing daily accounts-receivable operations, including billing, payment posting, account reconciliation, aging analysis, credit control, and collection follow-up. The role typically requires a degree or diploma in accounting, finance, or a related field, along with relevant hotel or hospitality finance experience. Strong knowledge of accounting procedures, financial systems, Microsoft Office, and internal controls is expected. The successful candidate should be organized, accurate, commercially aware, and able to meet deadlines while handling confidential financial information. Good communication and leadership skills are important, as the position coordinates with hotel departments, guests, corporate clients, and finance colleagues.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for warm Asian hospitality, high service standards, premium accommodation, restaurants, wellness facilities, and meeting and event services. In the Philippines, Shangri-La operates well-established hotels and resorts in destinations such as Manila, Cebu, and Boracay. The company offers careers across hotel operations, finance, engineering, food and beverage, sales, human resources, and guest services. Employees are generally expected to demonstrate professionalism, attention to detail, teamwork, integrity, and a strong commitment to guest satisfaction. Benefits and compensation vary by property, position, experience, and employment status.

Working in Philippines

The Philippines offers hospitality and finance opportunities across Luzon, Visayas, and Mindanao. Manila provides the broadest corporate and hotel employment market, while Cebu, Boracay, Palawan, and other resort islands offer roles in luxury hotels, tourism, restaurants, and guest services. Filipino culture is welcoming, family-oriented, and community-minded, with English widely used in business and hospitality. Lifestyle varies from busy urban living to relaxed beach communities; costs are generally lower outside Manila, although resort areas can be expensive. Foreign nationals usually need an employer-sponsored work permit and appropriate visa, commonly involving Department of Labor and Employment authorization and an approved immigration status. Employers often assist with documentation, but requirements should be confirmed with Philippine authorities. Candidates relocating should research accommodation, healthcare, transportation, taxes, weather, and local employment conditions before accepting an offer.