Service Associate - Finance (Accounts Receivable)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Associate – Finance (Accounts Receivable) supports the hotel’s finance team by recording and monitoring guest and company accounts, preparing invoices, following up on outstanding balances, processing receipts, and maintaining accurate financial records. Candidates should have a degree, diploma, or relevant training in accounting, finance, or a related field, along with basic knowledge of accounts receivable and office systems. Hotel or hospitality experience is an advantage. The role requires accuracy, confidentiality, good communication, organization, and the ability to meet deadlines. The successful candidate is expected to work cooperatively with other departments, provide professional service to internal and external clients, and follow Shangri-La’s financial controls and service standards.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and known for warm Asian-inspired service. The company operates hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes city hotels, beach resorts, and destination properties, with services covering accommodation, dining, events, wellness, and business travel. Shangri-La places strong emphasis on guest satisfaction, professional development, teamwork, and responsible business practices. In the Philippines, the group has established properties in destinations such as Manila, Cebu, and Boracay. Employees typically work in a structured, multicultural environment where attention to detail, courtesy, integrity, and consistent service are highly valued.

Working in Philippines

The Philippines offers hospitality, finance, tourism, technology, healthcare, and customer-service opportunities, especially in Manila, Cebu, Clark, Davao, and resort islands such as Boracay and Palawan. Filipino culture is generally warm, family-oriented, sociable, and respectful, with English widely used in business and hotels. Lifestyle ranges from busy urban living to relaxed coastal communities, with affordable local food, beaches, diving, and outdoor activities. Salaries and living costs vary considerably by location; Manila is usually more expensive than provincial areas, while resort destinations may have seasonal employment. Foreign nationals normally need an employer-sponsored work permit and appropriate visa before beginning employment. Employers often assist with documentation, but requirements should be confirmed with Philippine immigration authorities. New arrivals should arrange accommodation, health insurance, banking, transport, and tax registration, and research local weather, including the rainy and typhoon seasons.