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The Service Leader - F&B is responsible for supervising daily restaurant operations at Sinfully, maintaining high service standards, coordinating the team, and ensuring guest satisfaction. Requirements typically include hospitality or restaurant experience, strong knowledge of food and beverage service, good communication skills, and the ability to lead a multicultural team. Candidates should be organized, guest-focused, confident handling operational issues, and comfortable working flexible shifts, weekends, and holidays. Experience in a luxury hotel or premium dining environment is an advantage. The successful candidate is expected to support training, uphold hygiene and safety standards, manage guest requests professionally, and work closely with kitchen and hotel departments.
Shangri-La is a leading luxury hospitality group founded in Asia, operating hotels, resorts, residences, and related businesses across many countries. Its properties are known for attentive service, elegant surroundings, international standards, and a strong focus on genuine Asian hospitality. In the Philippines, Shangri-La operates prominent city hotels and island resorts, offering accommodation, dining, wellness, events, and leisure experiences. Employees typically work in multicultural teams and receive exposure to structured hotel operations, service training, and career development opportunities. The company places importance on guest satisfaction, professionalism, teamwork, cultural respect, and consistent quality. Benefits and working conditions vary by property and position, but may include meals, uniforms, service charge, medical coverage, accommodation or transport support, and employee discounts.
The Philippines is an archipelago with strong opportunities in hotels, resorts, restaurants, tourism, retail, BPO, healthcare, and construction. Major hospitality markets include Manila, Cebu, Boracay, Palawan, Bohol, and Mactan. Filipino culture is warm, sociable, family-oriented, and strongly influenced by English and Asian traditions. Island living offers beaches, outdoor activities, affordable local food, and a relaxed lifestyle, although transport, weather, internet, and healthcare can vary outside major cities. Foreign workers generally need an employer-sponsored work permit and an appropriate visa, commonly an Alien Employment Permit together with a 9(g) work visa; requirements should be confirmed with Philippine authorities. Relocation planning should include accommodation, travel between islands, insurance, banking, taxes, and typhoon-season preparation. Local salaries may be modest, but resort packages can improve overall value through service charge, meals, housing, or transport.
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