Waiter / Waitress - Hung Tong (侍應生)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Waiter/Waitress at Hung Tong is responsible for welcoming guests, taking food and beverage orders, serving dishes accurately, clearing tables and ensuring a polished dining experience. Candidates should have previous experience in hotel or restaurant service, good knowledge of table service and hygiene standards, and a friendly, well-groomed manner. Cantonese and English communication skills are likely important, while Mandarin is an advantage. The role requires teamwork, attention to detail, stamina and flexibility to work shifts, weekends and public holidays. The successful candidate is expected to represent Shangri-La professionally, respond promptly to guest requests and help maintain the restaurant’s high service standards.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Asia and known for its hotels, resorts and exceptional guest service. It operates properties across Asia, the Middle East, Europe, North America and other international destinations. Shangri-La hotels typically offer accommodation, restaurants, bars, meeting facilities, spas and leisure services, with a strong emphasis on refined service and genuine hospitality. In Hong Kong, the group operates prominent properties including Island Shangri-La and Kowloon Shangri-La. Employees commonly benefit from structured training, opportunities for internal progression, staff dining and hotel-related benefits, depending on the property and employment terms. The company attracts people who enjoy working in multicultural teams and delivering personalized experiences to local and international guests.

Working in Hong Kong

Hong Kong offers extensive opportunities in hotels, restaurants, retail, finance, technology and professional services. Hospitality jobs are concentrated in Central, Tsim Sha Tsui, Causeway Bay, Lantau and major resort areas. The culture blends Chinese traditions, Cantonese food and festivals with an international outlook; English is widely used in business and tourism, while Cantonese is valuable for customer-facing roles. Life is energetic and convenient, with excellent public transport, safe streets, dense urban neighborhoods, hiking trails and nearby beaches. Rent can be expensive, especially in central districts, so many employees share apartments or live in areas connected by the MTR. Foreign nationals generally need an approved employment visa sponsored by an employer before starting work. Applicants should confirm salary, accommodation, medical coverage, working hours and visa arrangements directly with Shangri-La before relocating.