Buffet Ambassador

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Buffet Ambassador supports smooth and welcoming buffet operations at Shangri-La Singapore. Responsibilities typically include greeting and seating guests, explaining buffet offerings, maintaining presentation and cleanliness, replenishing food and service items, clearing tables, responding to guest requests, and coordinating with the kitchen and service teams. Candidates should have hospitality or restaurant experience, strong communication skills, a pleasant and service-minded personality, and the ability to work efficiently in a busy environment. Attention to detail, teamwork, professional grooming, and flexibility to work shifts, weekends, and public holidays are expected. Knowledge of food safety and spoken English is important; additional languages are useful when serving international guests.

About the employer

Shangri-La Singapore is a luxury hotel located near Orchard Road, operated by Shangri-La Group, an international hospitality company founded in Asia. The property is known for its extensive gardens, elegant rooms and suites, restaurants, banquet facilities, and family-friendly amenities. It serves business travellers, holidaymakers, and large events, with a strong emphasis on warm Asian hospitality and personalised service. Employees work in a multicultural environment and may receive structured training, staff meals, medical benefits, hotel discounts, and opportunities to progress within the group, depending on the employment package. The hotel’s operations cover accommodation, food and beverage, events, wellness, recreation, and guest services. Requirements and benefits can vary according to the specific contract and position, so candidates should confirm details directly with Shangri-La during recruitment.

Working in Singapore

Singapore is a compact, highly connected city-island with strong opportunities in hotels, restaurants, tourism, aviation, retail, finance, technology, and healthcare. Its culture blends Chinese, Malay, Indian, and international influences, reflected in festivals, neighbourhoods, and food. Life is safe, convenient, and fast-paced, with excellent public transport, though rent and everyday expenses can be high. Hospitality employees commonly work shifts, weekends, and public holidays. Foreign candidates generally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and sector rules; approval is handled through Singapore’s Ministry of Manpower. Before relocating, arrange suitable accommodation, understand medical coverage, budget for transport and deposits, and verify the employment contract. Singapore’s tropical climate is hot and humid year-round, with frequent rain.