Service Manager - Finance

Role summary

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The Service Manager – Finance is expected to oversee finance service delivery, accounting operations, reporting, controls, and process performance for Shangri-La. Typical requirements include a degree in finance, accounting, business, or a related field; relevant experience in hotel finance, shared services, or financial operations; strong knowledge of accounting principles and internal controls; and confidence using Excel and finance systems. The successful candidate should be organized, analytical, commercially aware, and capable of managing teams and stakeholders. Expectations include accurate and timely reporting, compliance with company policies and Philippine regulations, process improvement, effective communication, and consistent support to hotel management and operational departments.

About the employer

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, with hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international destinations. Its brands are known for refined service, comfortable accommodations, strong guest relationships, and distinctive local experiences. In the Philippines, Shangri-La operates well-established hotels and resorts, including properties in Manila, Cebu, and Boracay. The group employs professionals across hotel operations, finance, sales, engineering, food and beverage, guest services, and corporate support. Employees generally work in a structured, service-focused environment with standards covering financial control, guest satisfaction, teamwork, ethical conduct, and professional development. Benefits and career opportunities vary by property, employment status, and local policy.

Working in Philippines

The Philippines offers hospitality and finance opportunities in Manila, Cebu, Boracay, Palawan, Davao, and other tourism centers. Manila has the broadest corporate and hotel market, while island destinations provide a more resort-focused lifestyle. Filipino culture is warm, family-oriented, social, and strongly influenced by English-language communication, making workplace integration relatively accessible for international hires. Living costs vary considerably: Manila and major resort areas are more expensive, while smaller cities may offer a lower-cost lifestyle. Foreign nationals normally need an employer-sponsored work permit and appropriate employment visa before working; requirements can include Department of Labor and Employment approval, immigration filings, and medical or documentary checks. Employers often assist with sponsorship, but candidates should confirm housing, insurance, tax, transportation, and relocation support before accepting an offer.