Security Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Supervisor supports the hotel’s security operations by protecting guests, employees, property and company assets. Typical requirements include relevant hotel, hospitality, law-enforcement or security experience, supervisory ability, good communication skills, sound judgement and knowledge of emergency procedures. First-aid, fire-safety and security training are advantageous. The successful candidate is expected to supervise security officers, conduct patrols, monitor CCTV and access control, respond to incidents, prepare reports and coordinate with police or emergency services when necessary. A professional appearance, integrity, physical fitness, alertness, flexibility for overnight, weekend and public-holiday shifts, and the ability to remain calm under pressure are essential. Cantonese and English are generally valuable for hotel security work in Hong Kong.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. The group is known for warm Asian hospitality, high service standards and carefully designed guest experiences. In Hong Kong, its properties serve business and leisure travellers and provide accommodation, restaurants, banqueting, wellness facilities and conference services. Employees typically work in a multicultural environment with structured operational procedures and strong emphasis on guest safety, service quality and professional presentation. The position is likely associated with a Shangri-La property in Hong Kong, where security teams work closely with front office, engineering, housekeeping, food and beverage and local authorities.

Working in Hong Kong

Hong Kong is a dense, international city made up of Hong Kong Island, Kowloon and the New Territories, connected by an efficient MTR network, buses, ferries and trams. Hospitality, finance, retail, aviation, technology and security provide varied employment opportunities, with luxury hotels concentrated around Central, Admiralty, Wan Chai, Tsim Sha Tsui and major resort areas. Cantonese is the main local language, while English is widely used in business and hotels. The lifestyle is fast-paced, convenient and multicultural, with excellent dining, shopping, hiking and coastal recreation. Housing can be expensive, so many workers share accommodation or live farther from the city centre. Foreign employees generally need an employer-sponsored employment visa, while dependants may qualify for dependant visas. Applicants should confirm eligibility, qualifications, contract benefits and accommodation support before relocating.