Sales & Marketing Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales & Marketing Coordinator supports the hotel’s commercial team with sales administration, marketing campaigns, promotional materials, client communication, events, reports and coordination with departments such as rooms, food and beverage and reservations. Candidates are generally expected to have experience in hotel sales, marketing, administration or a related field, along with strong organisation, communication and computer skills. Knowledge of Microsoft Office, social media and customer relationship tools is useful. The role requires professionalism, attention to detail, initiative and the ability to manage deadlines in a luxury resort environment. Fluency in English is normally required; French and other languages are advantageous. Previous hospitality experience and a service-oriented attitude would be beneficial.

About the employer

Shangri-La is a major luxury hospitality group originating in Asia and operating hotels, resorts and residences across many international destinations. The brand is known for personalised service, elegant surroundings and a strong focus on guest comfort. Shangri-La Le Touessrok, located in Mauritius, is a high-end island resort offering accommodation, restaurants, leisure facilities, beaches, water activities and events. Its teams work in a multicultural environment serving international leisure and business travellers. Employees may receive hospitality-sector benefits such as meals, uniforms, training, staff activities and, depending on the position, accommodation or transport support. The company places importance on warm service, professional standards, teamwork and developing colleagues within the wider Shangri-La network.

Working in Mauritius

Mauritius offers opportunities in luxury hotels, tourism, restaurants, finance, technology, education, healthcare and business services. Resort jobs are particularly common on the coast and often suit candidates with hospitality, languages, sales or guest-service experience. Mauritian culture blends African, Indian, Chinese, French and British influences, reflected in its food, festivals, music and languages; English is official, while French and Mauritian Creole are widely used. The lifestyle is relaxed, with beaches, hiking, water sports and a warm climate, although traffic and housing costs can be challenging near major employment areas. Foreign nationals normally need an appropriate work permit or occupation permit arranged with employer support before working. Candidates should confirm visa rules, salary, accommodation, transport, insurance and contract terms before relocating. International schools and private healthcare are available, but costs vary considerably.