Assistant Housekeeper 1

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Housekeeper 1 supports the Housekeeping Department in maintaining clean, comfortable and well-presented guest rooms and public areas. Typical responsibilities include supervising room attendants, checking cleaning standards, coordinating room readiness, handling guest requests, reporting maintenance issues and assisting with staff training. Candidates should have hotel housekeeping experience, good knowledge of cleaning procedures and attention to detail. The role requires physical stamina, strong organisation, reliability and the ability to work shifts, weekends and public holidays. A pleasant attitude, clear communication skills and a commitment to Shangri-La’s service standards are expected. Experience in a luxury hotel and basic computer skills would be advantageous.

About the employer

Shangri-La is a leading luxury hospitality group founded in Singapore, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is recognised for warm Asian hospitality, high service standards and well-established properties in city and resort locations. Shangri-La hotels typically offer accommodation, dining, recreation, wellness and conference facilities, serving both leisure and business travellers. In Malaysia, the company has operated notable luxury properties in destinations such as Kuala Lumpur, Penang and Kota Kinabalu. Employees work in a structured, guest-focused environment with opportunities for practical training, internal development and international career mobility. Housekeeping team members are expected to maintain presentation, cleanliness and personalised service standards while working closely with Front Office, Engineering and other hotel departments.

Working in Malaysia

Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Malacca and other resort destinations. Penang and Langkawi are popular island locations, combining beaches, historic areas, seafood, markets and a relaxed lifestyle. The culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is commonly used in hotels. Living costs vary: resort islands can be more expensive for accommodation, while staff housing may be available. Hotel work often involves shifts, shared accommodation, meals or transport allowances, and peak-season workloads. Foreign employees normally need an employer-sponsored Employment Pass or appropriate work permit before starting employment; requirements depend on nationality, salary and position. Employers generally handle much of the application process. Candidates should confirm housing, medical coverage, contract terms, probation, transport and visa sponsorship before relocating. Malaysia has a warm tropical climate, so light clothing, sun protection and adaptability to humidity are useful.