F&B Sales Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The F&B Sales Manager is expected to drive restaurant, catering and banquet revenue by developing corporate, group and leisure accounts, managing client relationships, preparing proposals and coordinating promotions with hotel operations and marketing teams. Candidates should have a diploma or degree in hospitality, business or a related field, with several years of hotel food and beverage sales experience. Strong communication, negotiation and presentation skills are essential, along with commercial awareness, knowledge of local markets and the ability to meet revenue targets. The role requires a professional appearance, excellent customer service, flexibility for evenings and weekends, and confidence using sales and reporting systems.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe and other international markets. Its properties are known for warm Asian hospitality, high service standards, premium accommodation, restaurants, spas and conference facilities. In Malaysia, Shangri-La operates well-established city and resort properties, including hotels in Kuala Lumpur, Penang, Kota Kinabalu and Langkawi. The company offers career opportunities across hotel operations, food and beverage, sales, events and corporate functions. Employees are generally expected to demonstrate professionalism, cultural awareness, teamwork and a strong commitment to guest satisfaction. Benefits and career development may vary by property, position and employment contract.

Working in Malaysia

Malaysia offers opportunities in hotels, resorts, restaurants, events, tourism sales and marine recreation, particularly in Langkawi, Penang, Sabah and Sarawak. Langkawi suits resort and leisure careers, while Penang combines heritage culture, urban life and a strong food scene. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in hospitality, alongside Malay and other local languages. Island living can be relaxed and affordable, although imported goods, transport and housing may cost more in resort areas. Foreign employees normally need an employer-sponsored Employment Pass, and the company must handle the relevant immigration approvals before work begins. Candidates should confirm salary, accommodation, meals, insurance, relocation support and contract terms. Weather is tropical year-round, with monsoon conditions varying by coast, so practical clothing and adaptability are important.