Food & Beverage Administrator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Administrator supports the hotel’s food and beverage department with office coordination, record keeping, reports, purchasing documentation, scheduling, correspondence and communication between outlets and other departments. Candidates typically need a diploma or certificate in hospitality, business administration or a related field, along with administrative or hotel experience. Strong organisation, computer literacy, attention to detail and communication skills are important. The successful candidate should be professional, service-minded, discreet with confidential information and comfortable working in a busy, multicultural hotel environment. Flexibility, teamwork and the ability to manage multiple priorities are expected.

About the employer

Shangri-La is an international luxury hospitality group founded in Hong Kong and recognised for its hotels, resorts and distinctive Asian-inspired service culture. The company operates properties across Asia, the Middle East, Europe, North America and other major destinations. Its Malaysian portfolio includes luxury hotels and resorts serving business travellers, leisure guests, families and events. Shangri-La places strong emphasis on personalised service, employee development, operational standards and creating memorable guest experiences. A Food & Beverage Administrator would normally work behind the scenes to help restaurants, bars, banquets and related teams operate efficiently. The role can provide useful exposure to hotel administration, guest service, purchasing, financial controls and outlet coordination, with potential progression into supervisory or broader hospitality positions.

Working in Malaysia

Malaysia offers hospitality, tourism, restaurant, resort, retail and administrative opportunities, especially in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and Johor. Langkawi is a relaxed island destination with beaches, resorts and outdoor activities, while Penang combines heritage streets, excellent food and a lively urban lifestyle. The culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in hotels, although Malay is the national language. Living costs vary, with island resorts sometimes offering staff accommodation or meals. Foreign employees generally need an employer-sponsored Employment Pass arranged before starting work, and requirements depend on nationality, salary and role. Relocation planning should cover accommodation, transport, healthcare, insurance and local banking. Malaysia’s climate is tropical, warm and humid throughout the year, with seasonal monsoons affecting different coastlines.