Events Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Events Sales Coordinator supports the sales team in promoting and arranging meetings, conferences, weddings, banquets and other events at Shangri-La. Requirements generally include a diploma or degree in hospitality, business or a related field, previous experience in hotel sales, events or coordination, and strong written and spoken English. Knowledge of local markets and additional languages is advantageous. The candidate should be organised, commercially aware and confident when communicating with clients. Responsibilities may include preparing proposals and contracts, responding to enquiries, coordinating site inspections, updating event records, assisting with billing and working closely with banquet, kitchen and front-office teams. Flexibility, attention to detail, good presentation and the ability to manage deadlines are essential.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels and resorts across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for personalised service, upscale accommodation, restaurants, wellness facilities and conference and event spaces. Shangri-La places strong emphasis on guest satisfaction, cultural awareness, professional development and teamwork. In Malaysia, the group has operated prominent city and resort properties, serving business travellers, leisure guests, weddings and corporate events. Employees typically work in a multicultural environment with structured hotel procedures and opportunities to develop across departments. Benefits and employment conditions vary by property and may include meals, uniforms, service charge, medical coverage, staff rates and training.

Working in Malaysia

Malaysia offers opportunities in hotels, resorts, events, restaurants, tourism and business services, especially in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and Johor. Langkawi suits a relaxed island lifestyle, while Penang combines beaches, heritage streets and a lively food culture. Malaysian society is multicultural, with Malay, Chinese, Indian and Indigenous influences; English is widely used in hospitality, alongside Malay and other languages. Living costs are generally moderate, though resort-island housing and transport can be less convenient than in major cities. Foreign nationals normally need an employment pass arranged and sponsored by the employer before starting work; requirements depend on nationality, salary and role. Candidates should confirm accommodation, transport, insurance, service-charge policies and relocation support with Shangri-La. Tropical weather, monsoon seasons and conservative workplace expectations should also be considered when planning a move.