Human Resources Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Human Resources Supervisor supports daily HR operations, including recruitment, onboarding, employee records, attendance, training coordination, welfare initiatives, and compliance with Indonesian employment regulations. Candidates should typically have a diploma or degree in human resources, business administration, or hospitality, along with several years of relevant hotel or service-industry experience. Strong communication, organization, confidentiality, and problem-solving skills are expected. Familiarity with Indonesian labor laws, HR systems, payroll procedures, and employee relations is advantageous. The successful candidate should be approachable, service-oriented, detail-focused, and able to work effectively with colleagues from diverse cultural backgrounds in a fast-paced luxury hospitality environment.

About the employer

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other markets. Its properties are known for attentive service, comfortable surroundings, and the brand’s Asian-inspired approach to hospitality. Shangri-La hotels commonly provide structured training, career development, employee accommodation or meals in selected locations, and opportunities to work in international teams. In Indonesia, the group has operated prominent properties serving business and leisure travelers. Employees are generally expected to demonstrate professionalism, warmth, cultural awareness, and a strong commitment to guest and colleague satisfaction. Exact benefits, workplace conditions, and compensation depend on the individual property and employment contract.

Working in Indonesia

Indonesia offers hospitality and HR opportunities across Java, Bali, Sumatra, Lombok, and other major islands. Jakarta and Java provide the broadest corporate and hotel employment markets, while Bali and Lombok offer resort-focused roles and an international lifestyle. Local culture values respect, community, modesty, and religious awareness; English is useful in tourism, while Indonesian is important for daily life and employee relations. Lifestyle ranges from busy urban living to relaxed coastal communities, with generally affordable food and transport outside premium areas. Foreign applicants usually need employer sponsorship and an appropriate work permit and stay permit, commonly arranged through the company. Do not work on a tourist visa. Relocating candidates should confirm accommodation, insurance, tax treatment, leave, and repatriation terms in writing. Climate is tropical, with wet and dry seasons, and commuting conditions vary considerably by island.