Service Leader - Finance (Accounts Receivable)

Role summary

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The Service Leader – Finance (Accounts Receivable) manages the hotel’s receivables function, including billing, payment posting, account reconciliation, credit monitoring, collections, and financial reporting. Candidates typically need a degree in accounting, finance, or a related field, along with relevant hotel or accounts-receivable experience. Strong knowledge of accounting procedures, Excel, financial systems, and internal controls is expected. The role requires accuracy, confidentiality, organization, and the ability to meet reporting deadlines. Shangri-La will expect the successful candidate to lead colleagues professionally, resolve discrepancies promptly, coordinate with operational departments, communicate effectively with guests and business partners, and uphold the company’s service and ethical standards.

About the employer

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The company is known for personalized service, Asian-inspired hospitality, and properties serving both leisure and business travelers. Its Philippine operations include prominent hotels and resorts in locations such as Manila, Cebu, and Boracay. Shangri-La employs professionals across hotel operations, finance, food and beverage, engineering, sales, and guest services. The organization generally emphasizes service excellence, integrity, teamwork, professional development, and creating memorable guest experiences. A finance Service Leader supports these standards by maintaining reliable receivables processes, protecting revenue, and helping the property operate with strong financial discipline.

Working in Philippines

The Philippines offers hospitality and finance opportunities in Metro Manila, Cebu, Boracay, Palawan, Davao, and other tourism centers. Manila provides the broadest employment market, while Cebu and resort islands offer a more relaxed lifestyle and strong hotel demand. Filipino culture is welcoming, family-oriented, and community-minded, with English widely used in workplaces. Daily life ranges from busy urban living to beach-oriented island living, although traffic, tropical weather, and occasional typhoons should be considered. Foreign nationals generally need an employer-sponsored work visa or permit, while local hires must meet Philippine employment and tax requirements. Relocating staff should budget for housing, transport, healthcare, and document processing. Employers may assist with work authorization, accommodation, relocation, or flights, but benefits vary by contract. Candidates should confirm the duty location, visa sponsorship, salary, and benefits directly with Shangri-La before accepting an offer.