Sales Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Manager is responsible for driving room, events, catering, and other hotel revenue by developing corporate, leisure, travel-trade, and local accounts. Requirements typically include a degree in hospitality, business, marketing, or a related field, together with several years of hotel sales experience and a strong knowledge of the Philippine market. The candidate should be confident in negotiations, presentations, account management, sales planning, and relationship building. Shangri-La expects a commercially minded professional who can meet targets, work closely with operations and revenue teams, understand guest needs, maintain accurate sales records, and represent the brand with professionalism. Flexibility, excellent communication, leadership, and willingness to travel or attend client events are also important.

About the employer

Shangri-La Hotels and Resorts is a Hong Kong-based luxury hospitality group operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The brand is known for warm Asian hospitality, high service standards, comfortable accommodation, and comprehensive facilities including restaurants, meeting venues, spas, and leisure amenities. In the Philippines, Shangri-La operates established properties in locations such as Makati, Bonifacio Global City, Cebu, and Boracay. Its hotels serve business travellers, families, leisure guests, and large events, creating opportunities across commercial, rooms, food and beverage, and support functions. Employees are generally expected to deliver personalized service, uphold professional standards, work collaboratively across departments, and contribute to the company’s focus on guest satisfaction, responsible business, and long-term career development.

Working in Philippines

The Philippines offers strong opportunities in hotels, resorts, tourism, airlines, business services, retail, technology, and healthcare. Manila and nearby Luzon centers provide the broadest corporate and hospitality employment market, while Cebu, Boracay, Palawan, and other islands offer resort and tourism roles. Filipino culture is friendly, family-oriented, community-minded, and generally respectful of service professionals; English is widely used in workplaces. Lifestyle varies from busy urban living to relaxed coastal communities, with affordable local food, beaches, festivals, and outdoor activities. Foreign nationals normally need an employer-sponsored work permit and appropriate visa, commonly involving an Alien Employment Permit and a 9(g) work visa; requirements can change, so confirmation with the employer and Philippine authorities is essential. Relocating employees should budget for housing, transport, healthcare, insurance, and flights, and check the island’s internet, weather, and transport conditions before accepting a role.