Security Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Officer helps protect guests, colleagues, hotel property and confidential information at Shangri-La Hong Kong. Typical requirements include relevant security or hospitality experience, good communication skills, physical fitness, alertness and the ability to remain calm during emergencies. Candidates should be familiar with access control, patrol procedures, incident reporting, CCTV monitoring and basic first aid. A valid Hong Kong security personnel permit may be required, along with reasonable written and spoken English; Cantonese and Mandarin are valuable. The successful candidate is expected to provide courteous service, follow hotel safety procedures, respond quickly to incidents and work flexible shifts, including nights, weekends and public holidays.

About the employer

Shangri-La Group is a luxury hospitality company founded in Hong Kong and known for its hotels, resorts and serviced residences across Asia and other international markets. The group operates under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. Its properties are recognised for attentive Asian-inspired service, comfortable accommodation, restaurants, wellness facilities and conference spaces. Shangri-La Hong Kong is a well-established luxury hotel in the city, serving business travellers, tourists, local residents and major events. Employees generally work in a structured, guest-focused environment with high standards for presentation, professionalism, safety and service consistency. The company offers opportunities across hotel operations, including security, food and beverage, housekeeping, engineering, finance and front office, with training and internal career development available in many roles.

Working in Hong Kong

Hong Kong is a compact, energetic destination offering strong employment opportunities in hotels, tourism, restaurants, retail, finance, technology and professional services. Its culture blends Chinese traditions with international influences, and Cantonese is widely spoken, while English is common in business and hospitality. Life is fast-paced, convenient and generally safe, with excellent public transport, diverse food, hiking trails, beaches and a lively arts and nightlife scene. Accommodation can be expensive, particularly on Hong Kong Island and in Kowloon, so many employees share flats or live in the New Territories. Overseas candidates normally need an employment visa sponsored by their employer and must meet immigration requirements before starting work. Employers often request proof of qualifications, work experience and a clean background. New arrivals should budget for rent, a deposit, transport and healthcare, and confirm whether the hotel provides meals, uniforms or staff accommodation.