Waiter / Waitress - Hung Tong (侍應生)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Waiter/Waitress at Hung Tong is responsible for welcoming guests, taking and serving food and beverage orders, explaining menu items, maintaining service standards, and ensuring a pleasant dining experience. Candidates should have good communication and customer-service skills, a pleasant and professional manner, and the ability to work efficiently in a busy restaurant. Cantonese and English are generally useful for this Hong Kong role; Mandarin may be an advantage. Previous experience in hotel or fine-dining service is preferred, although suitable entry-level applicants may be considered. Flexibility to work shifts, weekends and public holidays, together with strong teamwork and attention to detail, is expected.

About the employer

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is recognised for personalised Asian hospitality, high-quality dining, elegant accommodation and attentive guest service. Its Hong Kong properties include Shangri-La hotels serving business and leisure travellers, with restaurants offering regional and international cuisine. Employees typically work in a structured hotel environment with training, career-development opportunities, staff dining and other benefits, depending on the property and employment terms. Hung Tong is associated with Shangri-La’s Hong Kong dining operations and focuses on refined Cantonese cuisine and professional table service.

Working in Hong Kong

Hong Kong is a compact coastal city with a fast-paced lifestyle, excellent public transport and a strong hospitality, finance, retail and technology job market. Hotels, restaurants, clubs and tourism businesses regularly recruit service staff, especially candidates with Cantonese, English or Mandarin skills. The culture blends Chinese traditions with international influences, and dining, festivals, hiking and harbour activities are popular. Living costs are high, particularly rent, so many employees share accommodation or live in outlying districts connected by the MTR. Foreign workers generally need an approved employment visa before starting work; the employer normally sponsors the application and must demonstrate a genuine job offer. New arrivals should arrange accommodation, health coverage, a local bank account and an identity card after arrival. Hong Kong Island is only one part of the wider territory, which also includes Kowloon and the New Territories.