Director of Events Management

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Director of Events Management leads the planning, sales, coordination and delivery of conferences, banquets, weddings and other hotel events. Candidates typically need a degree or diploma in hospitality, events, business or a related field, together with substantial experience in luxury hotels or large-scale event operations. Strong leadership, budgeting, negotiation, customer service and team-management skills are expected. The role requires close cooperation with sales, food and beverage, housekeeping and operations teams, while maintaining Shangri-La service standards. The successful candidate should be commercially minded, organised, confident with clients, comfortable managing multiple priorities and willing to work flexible hours, including evenings, weekends and public holidays.

About the employer

Shangri-La is a major luxury hospitality group founded in Hong Kong and recognised for its Asian-inspired service, warm hospitality and high-quality resorts and hotels. The group operates properties across Asia, the Middle East, Europe, North America and other international markets, including city hotels, beach resorts and serviced residences. Shangri-La hotels commonly provide accommodation, dining, banqueting, meetings, wellness and leisure facilities for business and holiday guests. The company places strong emphasis on personalised service, colleague development, cultural awareness and operational excellence. In Malaysia, its properties serve both domestic and international travellers and are involved in corporate meetings, weddings, conferences and destination events. Employees can generally expect a structured hotel environment, cross-department collaboration and opportunities to build an international hospitality career.

Working in Malaysia

Malaysia offers opportunities in luxury hotels, resorts, restaurants, events, tourism, retail and business services, particularly in Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak. Island destinations such as Langkawi, Penang and parts of Sabah provide a relaxed lifestyle, beaches, outdoor activities and strong tourism demand, while Kuala Lumpur offers greater career variety and urban convenience. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is widely used in hospitality workplaces. Living costs vary considerably; island life may be quieter but can involve higher prices and fewer services than major cities. Foreign employees normally need employer sponsorship for an Employment Pass, with approval handled through Malaysian immigration authorities. Candidates should confirm eligibility, medical requirements, accommodation, tax treatment and relocation support before accepting an offer. Weather is tropical, hot and humid year-round, with seasonal monsoon conditions depending on the region.