Captain - Summer Palace

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Captain at Summer Palace, Shangri-La Hong Kong, is expected to supervise daily restaurant operations and deliver polished, attentive service in a Chinese fine-dining environment. Requirements generally include relevant experience in upscale restaurants or hotels, strong knowledge of food and beverage service, good communication skills, and the ability to lead and train service colleagues. Cantonese, English, and possibly Mandarin are valuable. The successful candidate should be guest-focused, well presented, organised, commercially aware, and capable of handling busy services, special requests, complaints, reservations, and coordination with the kitchen. Experience with Chinese cuisine and fine-dining standards would be an advantage.

About the employer

Shangri-La Group is a major luxury hospitality company founded in Hong Kong and recognised for its high-service standards, elegant hotels, resorts, restaurants, and wellness facilities. The group operates properties across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La Hong Kong is located in the city’s Admiralty district and is known for its luxury accommodation, dining venues, conference facilities, and harbour views. Summer Palace is the hotel’s acclaimed Chinese restaurant, offering refined Cantonese cuisine and attentive service. Employees typically work in a structured, guest-focused environment with opportunities for training, professional development, and international mobility. Benefits may include service charge, meals, medical coverage, staff accommodation assistance or allowances, and other benefits depending on the employment package and local policy.

Working in Hong Kong

Hong Kong offers strong opportunities in luxury hotels, restaurants, tourism, finance, retail, technology, and professional services. Its culture blends Cantonese traditions, international influences, festivals, excellent food, and a fast-paced urban lifestyle. Housing is expensive, but public transport is efficient and the city is compact, with easy access to beaches, hiking trails, islands, and nearby destinations. Employees usually need an employment visa sponsored by the hiring company before starting work. The employer normally supports the application, while the candidate provides documents such as a passport, qualifications, employment history, and a signed contract. Relocating workers should budget for deposits, temporary accommodation, transport, and daily expenses. Hong Kong uses the Hong Kong dollar, and English is widely used in business, although Cantonese is especially valuable in hospitality. Employment conditions, working hours, accommodation, meals, insurance, and service-charge arrangements should be confirmed before accepting an offer.