Security Manager / Assistant Security Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Manager or Assistant Security Manager is responsible for protecting guests, colleagues, property and assets at Shangri-La in Hong Kong. Requirements typically include hotel security experience, supervisory or management experience, strong knowledge of emergency procedures, incident investigation, access control, fire and life-safety standards, and relevant local regulations. Candidates should demonstrate leadership, sound judgment, discretion, physical fitness and excellent communication skills. The role may involve coordinating with police, fire services and other authorities, supervising security officers, reviewing CCTV and reports, responding to emergencies, conducting patrols and supporting a safe, welcoming guest environment. Cantonese, English and Mandarin capability, first-aid training and experience in a luxury hotel or similar environment are advantageous.

About the employer

Shangri-La Group is a Hong Kong-founded luxury hospitality company operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. Its brands are known for refined service, strong local connections and the philosophy of caring for people. Shangri-La properties commonly provide accommodation, dining, meetings, wellness and leisure facilities, with a strong focus on guest experience and colleague development. In Hong Kong, the group has established luxury properties serving business travellers, leisure guests, residents and major events. Employees generally work in multicultural teams and are expected to uphold high standards of professionalism, discretion, safety and personalised service. Career opportunities span hotel operations, culinary services, engineering, finance, sales, security and corporate support functions.

Working in Hong Kong

Hong Kong offers strong opportunities in hospitality, tourism, finance, retail, technology, logistics and professional services, with hotels and restaurants regularly recruiting experienced international candidates. The culture blends Cantonese traditions, Chinese festivals and food with a highly international, fast-paced urban lifestyle. Residents enjoy efficient public transport, excellent dining, shopping, vibrant nightlife and easy access to beaches, hiking trails and outlying islands, although housing is expensive and space is limited. English is widely used in business, while Cantonese is valuable for customer-facing roles and Mandarin can also help. Overseas professionals normally need an employment visa sponsored by an approved employer, with evidence of qualifications and a genuine job offer. Employers may assist with visa paperwork, relocation and sometimes accommodation or allowances. New arrivals should budget carefully for rent, deposits, healthcare and daily costs.