Wellness Attendant 服務員 (清潔工作)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Wellness Attendant supports the cleanliness, presentation and smooth operation of wellness, spa, fitness and related guest areas. Responsibilities may include cleaning treatment rooms, changing rooms, showers and relaxation facilities; replenishing towels and amenities; maintaining hygiene standards; reporting maintenance issues; and assisting guests courteously. Candidates should be service-minded, reliable, physically fit and comfortable performing cleaning duties for extended periods. Previous experience in hotel housekeeping, spa, health club or cleaning services is helpful, while strong attention to detail, personal grooming and basic communication skills are expected. Cantonese and English are useful in Hong Kong’s international hotel environment. Shift work, weekends and public holidays may be required.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other global destinations. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. Shangri-La is known for warm Asian hospitality, high service standards and a strong focus on memorable guest experiences. Its Hong Kong properties serve luxury leisure travellers, business guests, dining customers and local residents through accommodation, restaurants, meeting facilities, spas and wellness services. Employees typically work in multicultural teams and are expected to demonstrate professionalism, genuine care, attention to detail and respect for guests and colleagues. The group offers opportunities across hotel operations, food and beverage, wellness, administration and management.

Working in Hong Kong

Hong Kong is a compact, highly connected city with a distinctive mix of Chinese traditions and international influences. Although best known for its urban island and Kowloon districts, it also includes quieter outlying islands and rural areas. Hospitality, retail, finance, technology, logistics, healthcare and education provide varied employment opportunities, with hotels concentrated around Hong Kong Island, Kowloon and the airport. Life is fast-paced, convenient and relatively expensive, especially for accommodation. Cantonese is widely spoken, while English is common in tourism and business. Residents enjoy excellent public transport, diverse food, hiking trails, beaches and vibrant festivals. Foreign employees generally need an appropriate employment visa sponsored by an employer before starting work; the company usually supports the application. Applicants should prepare qualifications, references, a valid passport and medical or background documents where requested. Research housing, healthcare, taxes and employment conditions before relocating.