Service Manager- Procurement (Non-Food Buyer)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Manager – Procurement (Non-Food Buyer) is responsible for sourcing and purchasing non-food items such as guest supplies, operating equipment, uniforms, stationery, and hotel-use materials. Requirements typically include a degree or diploma in procurement, supply chain, business, hospitality, or a related field, along with several years of purchasing experience, preferably in a hotel or resort. The successful candidate should understand supplier evaluation, negotiation, purchase orders, inventory coordination, cost control, and quality standards. Strong communication, organization, analytical ability, integrity, and knowledge of local suppliers are expected. The role also requires confidence working with multiple departments, meeting deadlines, maintaining accurate records, and achieving value while protecting Shangri-La’s service standards.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognized for its warm Asian hospitality, high service standards, and distinctive hotels and resorts worldwide. Its properties operate across Asia, the Middle East, Europe, North America, and other international destinations. In the Philippines, Shangri-La manages well-known urban hotels and island resorts, serving business travelers, families, and leisure guests. The company emphasizes personalized service, elegant facilities, responsible operations, and professional employee development. Procurement teams support this experience by ensuring that hotels receive reliable, high-quality supplies at competitive costs. Employees generally work in a structured, multicultural environment where teamwork, attention to detail, ethical supplier relationships, and guest satisfaction are important. Benefits may include meals, uniforms, service charge, training, healthcare, and hotel-related employee privileges, depending on the property and employment contract.

Working in Philippines

The Philippines offers opportunities in hotels, resorts, restaurants, tourism, retail, business-process outsourcing, education, healthcare, and logistics. Popular destinations include Manila, Cebu, Boracay, Palawan, Bohol, and Mactan Island, although smaller islands may have fewer services and more seasonal employment. Filipino culture is welcoming, family-oriented, sociable, and strongly influenced by English, Spanish, Asian, and local traditions. Island life usually means warm weather, beaches, outdoor activities, affordable local food, and a relaxed social atmosphere, but also traffic, humidity, occasional power interruptions, and exposure to typhoons. Filipino citizens can work without a visa. Foreign employees normally need an employer-sponsored Alien Employment Permit and an appropriate work visa, commonly a 9(g) prearranged employee visa. Candidates should confirm salary, accommodation, transport, insurance, taxes, and relocation support before accepting a role, particularly for resort locations.