Assistant Executive Housekeeper

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Executive Housekeeper supports the Executive Housekeeper in managing daily hotel housekeeping operations, including guest rooms, public areas, linen control, cleaning standards and team scheduling. Candidates are generally expected to have several years of housekeeping experience in a hotel or resort, with supervisory or assistant-management experience preferred. Strong knowledge of hotel cleaning procedures, hygiene standards, inventory control and quality inspections is important. The role requires leadership, organisation, attention to detail and the ability to train and motivate colleagues. Candidates should be comfortable working shifts, weekends and public holidays, and communicating effectively in English; knowledge of Malay or other languages may be advantageous. A professional service attitude and commitment to guest satisfaction are essential.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts and other hospitality businesses across Asia, the Middle East, Europe, North America and Australia. Its portfolio includes the Shangri-La, Traders, Kerry and JEN brands. Shangri-La properties are known for personalised service, comfortable accommodation, strong food and beverage offerings and a focus on genuine Asian hospitality. In Malaysia, the group operates well-known city hotels and resort properties, including locations in Kuala Lumpur, Penang, Sabah and other destinations. Employees typically work in an international environment with structured operating standards, training opportunities and strong emphasis on guest experience. The company employs people across hotel operations, culinary services, events, administration, engineering and wellness, making it a significant hospitality employer for candidates seeking long-term career development.

Working in Malaysia

Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Johor and resort islands such as Redang, Perhentian and Tioman. Jobs are available in hotels, resorts, restaurants, spas, events and tourism, with stronger seasonal demand in beach destinations. The culture combines Malay, Chinese, Indian and indigenous influences, and workplaces are generally multicultural. Lifestyle varies from busy, affordable cities to relaxed island communities, with warm weather, diverse food and good access to beaches and nature. Foreign employees normally need an employment pass arranged and sponsored by the employer before starting work; requirements depend on nationality, salary and role. Relocating candidates should budget for accommodation deposits, transport, medical checks and work-permit processing. Malaysia is generally welcoming, though resort locations may have fewer urban conveniences and higher imported-goods costs.