Assistant Security Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Security Manager supports the Security Manager in protecting guests, colleagues, property and company assets. Requirements typically include a diploma or equivalent qualification, several years of security experience, preferably in a hotel or resort, and knowledge of surveillance systems, access control, emergency procedures and incident reporting. Experience with local security regulations, investigations and basic first aid is advantageous. Candidates should demonstrate strong leadership, communication and problem-solving skills, remain calm under pressure, and be physically fit and professionally presented. The role requires flexibility to work shifts, weekends and public holidays, while maintaining confidentiality, vigilance and excellent service standards.

About the employer

Shangri-La Group is a major international hospitality company founded in Hong Kong and known for its luxury hotels, resorts and distinctive Asian hospitality. Its portfolio spans Asia, the Middle East, Europe, North America and other key destinations, with brands serving luxury, business and leisure travellers. Shangri-La properties generally emphasise personalised service, strong guest relationships, employee development and high operational standards. In Malaysia, the group operates well-known hotels and resorts in destinations including Kuala Lumpur, Penang, Kota Kinabalu and other major locations. Employees typically work in multicultural environments and are expected to demonstrate professionalism, teamwork, discretion and genuine care for guests. Security roles support the safe operation of the property while helping preserve the welcoming atmosphere associated with the Shangri-La brand.

Working in Malaysia

Malaysia offers varied opportunities in hotels, resorts, restaurants, tourism, security, engineering, technology and business services. Island and coastal destinations such as Langkawi, Penang, Kota Kinabalu, Redang and Tioman provide resort-based lifestyles, while Kuala Lumpur offers broader corporate employment. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in hospitality, alongside Bahasa Malaysia. Living costs are generally moderate, although resort islands can be more expensive and seasonal. Expect warm, humid weather, outdoor activities, beaches and a relaxed social atmosphere. Foreign employees normally need employer sponsorship and an approved Employment Pass before starting work; requirements vary by role and nationality. Employers commonly assist with documentation and relocation, but candidates should confirm housing, transport, medical coverage, contract terms and pass eligibility before accepting an offer.