Captain - Lobster Bar & Grill

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Captain will supervise daily service at Lobster Bar & Grill, ensuring attentive guest care, accurate order taking, smooth coordination with the kitchen and bar, and compliance with Shangri-La service standards. Requirements typically include previous experience in a quality hotel, restaurant or upscale bar, strong knowledge of food and beverage service, good English communication, and the ability to lead and coach junior colleagues. Cantonese or other languages may be advantageous. The successful candidate is expected to be polished, courteous, commercially aware, well organised and comfortable working shifts, weekends and public holidays. A genuine interest in seafood, wine and fine dining, together with excellent problem-solving skills, is highly valued.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong and recognised internationally for warm Asian hospitality. Its portfolio includes luxury hotels, resorts and serviced residences across Asia, the Middle East, Europe, North America and other major destinations. Shangri-La properties are known for personalised service, strong attention to detail, distinctive dining venues and comprehensive guest experiences. The group promotes professional development, teamwork and service excellence, with opportunities across hotel operations, food and beverage, culinary, sales and corporate functions. In Hong Kong, Shangri-La operates prominent luxury hotels, including Island Shangri-La and Kowloon Shangri-La, serving business travellers, local residents and international visitors. Employees commonly receive structured training, staff benefits and exposure to high-end hospitality standards.

Working in Hong Kong

Hong Kong offers strong opportunities in luxury hotels, restaurants, events, retail, finance, technology and tourism. The culture blends Chinese traditions with international influences, and Cantonese is widely spoken, while English is common in professional and hospitality settings. Life is energetic and convenient, with excellent public transport, diverse food, shopping, nightlife, hiking trails and beaches. Housing is expensive, so many employees share accommodation or live in districts outside the main business areas. Foreign nationals generally need an appropriate employment visa before starting work; the employer normally sponsors the application and must demonstrate a genuine position and suitable salary. Applicants should prepare passports, qualifications, references and relevant experience documents. Hong Kong has a subtropical climate, busy urban living and a fast-paced work culture. New arrivals should budget for deposits, transport, healthcare and daily expenses, and confirm whether meals, accommodation, insurance or service charge are included in the employment package.