Security Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Officer helps protect guests, colleagues, hotel property and daily operations at Shangri-La in Hong Kong. Typical requirements include relevant security or hospitality experience, good physical fitness, communication skills, a customer-focused attitude and the ability to remain calm during emergencies. Candidates may need a valid local security qualification or license, depending on the assignment, and should be comfortable working rotating shifts, weekends and public holidays. Responsibilities generally include patrols, access control, incident reporting, emergency response, CCTV monitoring and supporting hotel safety procedures. Professional appearance, integrity, alertness, teamwork and basic spoken English and Cantonese are valuable expectations.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong and known for its high-service standards, elegant hotels and resorts, and Asian-inspired guest experience. The group operates properties across Asia, the Middle East, Europe, North America and other international markets under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. Its Hong Kong hotels serve business travellers, leisure guests, events and long-term residents, with extensive accommodation, dining, wellness and conference facilities. Shangri-La places strong emphasis on genuine hospitality, colleague development, cultural awareness and operational excellence. Working for the company can provide exposure to an international hotel environment, structured training and opportunities to move between departments or properties. Security colleagues are important to maintaining a safe, discreet and welcoming experience for guests, staff and visitors.

Working in Hong Kong

Hong Kong offers strong opportunities in hotels, restaurants, tourism, retail, finance, technology and professional services. The city is fast-paced, international and densely connected, with Cantonese culture alongside English and Mandarin influences. Daily life combines busy urban districts, excellent public transport, diverse food, shopping and nightlife with beaches, hiking trails and outlying islands. Rent is high, especially on Hong Kong Island and Kowloon, so many workers share accommodation or live in the New Territories for better value. Overseas applicants generally need an employer-sponsored employment visa, and the position must meet immigration requirements; employers commonly assist with the application. A valid passport, employment contract, qualifications and proof of experience are normally required. New arrivals should budget for deposits, healthcare, transport and initial living costs. Learning basic Cantonese is useful, although English is widely used in hotels and international workplaces.