Security Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Supervisor is responsible for protecting guests, colleagues, property and hotel assets at Shangri-La in Hong Kong. Duties typically include supervising security officers, monitoring CCTV and access points, responding to incidents, conducting patrols, preparing reports and supporting emergency procedures. Candidates should have relevant hotel, security or law-enforcement experience, good knowledge of safety and emergency practices, and strong communication skills. A valid security work permit or recognised local security qualification may be required in Hong Kong. The successful candidate is expected to remain calm under pressure, maintain professional guest service standards, work shifts including nights and holidays, and lead the team with integrity, alertness and discretion.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong and recognised for its Asian-inspired service, elegant hotels and resorts, and strong emphasis on genuine care for guests. The group operates properties across Asia, the Middle East, Europe, North America and other international destinations under the Shangri-La, Kerry, JEN and Traders brands. Its hotels commonly provide accommodation, dining, meetings, wellness and leisure facilities for business and leisure travellers. Shangri-La promotes high service standards, teamwork, cultural awareness and professional development. In Hong Kong, the company has a long-standing presence and is associated with premium properties, including Shangri-La hotels in the city. Employees generally work in a multicultural environment where attention to detail, hospitality, safety and respectful guest interaction are important.

Working in Hong Kong

Hong Kong is a major international business and tourism centre, although the territory includes Hong Kong Island, Kowloon and the New Territories. Job opportunities are strongest in hospitality, finance, retail, aviation, technology, logistics, education and healthcare. The culture blends Cantonese traditions with international influences, offering excellent food, festivals, museums and nightlife. Lifestyle is energetic and convenient, with efficient public transport, dense urban neighbourhoods, hiking trails and nearby beaches. Overseas employees normally need an employment visa arranged through an employer before starting work; eligibility depends on qualifications, experience, salary and proof that the role cannot easily be filled locally. Employers may assist with sponsorship and relocation, but accommodation in central areas is expensive. New arrivals should budget for deposits, transport, healthcare and daily living costs, and check current immigration and security-licensing requirements.