Service Associate - Health Club

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Associate – Health Club supports the daily operation of the hotel’s fitness and wellness facilities. Duties typically include welcoming members and hotel guests, explaining health club services, maintaining cleanliness and equipment standards, monitoring facility use, assisting with towels and amenities, and reporting maintenance or safety concerns. Applicants should have a friendly, service-oriented personality, good communication skills, and an interest in fitness or hospitality. Previous experience in a hotel, gym, leisure club, or customer-service role is advantageous. Candidates are expected to be reliable, well-groomed, attentive to detail, physically capable of standing for extended periods, and willing to work shifts, weekends, and holidays.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international destinations. The group is known for warm Asian-inspired hospitality, high service standards, and extensive guest facilities such as restaurants, spas, health clubs, swimming pools, and conference spaces. In the Philippines, Shangri-La properties include major city hotels and resort destinations, offering roles in front office, food and beverage, housekeeping, engineering, wellness, and administration. Employees typically work in a structured, guest-focused environment with training and opportunities to progress within the wider hotel group. Exact benefits, salary, accommodation, meals, and career-development opportunities vary by property and employment contract.

Working in Philippines

The Philippines is an archipelago with popular employment destinations including Manila, Cebu, Boracay, Palawan, and Davao. Hospitality jobs are concentrated in large cities, beach resorts, casinos, and integrated hotel developments. Filipino culture is generally warm, family-oriented, and English is widely used in workplaces, making adjustment easier for international staff. Lifestyle varies from busy urban living in Manila to a slower, outdoor-focused pace on resort islands; costs are usually lower outside major business districts. Foreign employees normally need an employer-sponsored work permit and appropriate visa, commonly arranged with assistance from the hiring company. Confirm requirements with the Philippine Bureau of Immigration before travel. Relocation planning should include accommodation, health insurance, transportation, banking, and local employment taxes. Island locations may offer staff housing, but availability and conditions differ by property. Weather is tropical, with a dry season and a rainy or typhoon season.