Director of Banquet Operations

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Director of Banquet Operations leads banquet services at Shangri-La in the Philippines, overseeing weddings, conferences, meetings and social events from planning through execution. Candidates should have substantial experience in luxury hotels, banquet management and large-scale event operations, with strong leadership, budgeting, sales coordination and guest-service skills. The role requires excellent communication, organization and problem-solving abilities, along with a thorough understanding of food and beverage standards, health and safety procedures, staffing and cost control. The successful candidate is expected to deliver consistently high service standards, develop the banquet team, manage client relationships and work flexibly across busy schedules, including evenings, weekends and holidays.

About the employer

Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe and other international markets. The company is known for warm Asian hospitality, high service standards and premium accommodation, dining, wellness and event facilities. In the Philippines, Shangri-La operates established properties including Shangri-La The Fort in Bonifacio Global City and Shangri-La Mactan in Cebu, serving business travelers, leisure guests, weddings and major conferences. The group places strong emphasis on guest satisfaction, operational excellence, colleague development and responsible business practices. A Director of Banquet Operations would typically work closely with culinary, restaurant, sales, front office and event teams to deliver polished functions while protecting profitability and the brand’s luxury positioning.

Working in Philippines

The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan and other resort destinations, particularly in hotels, food and beverage, events, tourism and wellness. Filipino workplace culture is generally warm, collaborative and service-oriented, with English widely used in professional settings. Lifestyle varies from fast-paced metropolitan living in Manila to a more relaxed beach and outdoor lifestyle in Cebu, Palawan or Boracay. Costs are highest in major business districts and popular resorts, while local transport, food and housing can be more affordable outside city centers. Foreign employees normally need employer sponsorship, an Alien Employment Permit and an appropriate work visa, commonly the 9(g) pre-arranged employee visa, subject to immigration and labor approval. Candidates should confirm current requirements with Shangri-La and Philippine authorities before relocating.