Spa Therapist / Receptionist

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Spa Therapist / Receptionist is expected to provide professional massage and wellness treatments while welcoming guests, managing appointments, answering enquiries, processing payments, and maintaining accurate records. Candidates should have relevant spa, beauty, hospitality, or customer-service experience, with formal massage or wellness training preferred. A pleasant personality, confident communication skills, good grooming, and a strong service attitude are essential. The role requires flexibility to work shifts, weekends, and holidays in a resort environment. Candidates should be physically fit, attentive to hygiene and safety standards, comfortable recommending suitable treatments, and able to deliver the polished, personalized service associated with Shangri-La.

About the employer

Shangri-La Group is an international luxury hospitality company founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other destinations. Its brands are known for refined facilities, comfortable accommodation, attentive service, and strong emphasis on genuine hospitality. Shangri-La properties in the Philippines include resort and city locations serving leisure and business travelers. Employees typically work in multicultural teams and receive training in guest service, operational standards, and professional development. Depending on the property and employment contract, benefits may include meals, uniforms, medical coverage, discounts, service charge participation, and staff accommodation or transport. The company generally seeks people who are warm, reliable, well-presented, culturally aware, and committed to creating memorable guest experiences.

Working in Philippines

The Philippines offers opportunities in hotels, resorts, restaurants, spas, tourism, retail, and customer service, especially in destinations such as Boracay, Cebu, Palawan, Bohol, and Manila. Filipino culture is welcoming, family-oriented, and strongly influenced by local traditions, Christianity, and diverse regional communities. Island living can provide beautiful beaches, outdoor activities, affordable food, and a relaxed lifestyle, although transport, healthcare access, internet reliability, and typhoon disruption vary by location. Foreign nationals generally need an employer-sponsored work permit and appropriate visa, commonly arranged with assistance from the hiring company; working on a tourist visa is not permitted. Candidates should confirm contract terms, accommodation, taxes, insurance, transportation, and flight arrangements before relocating. English is widely used in hospitality, while learning basic Filipino phrases can help with daily life and workplace relationships.