Banking Consultant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Banking Consultant role at ANZ’s Rockhampton branch involves helping customers with everyday banking, account servicing, deposits, lending enquiries and digital banking support. Candidates are generally expected to have customer service or sales experience, strong communication skills, sound attention to detail and an interest in financial services. The role requires confidence in identifying customer needs, explaining products clearly, completing transactions accurately and following banking, privacy and compliance procedures. ANZ seeks people who are approachable, dependable, inclusive and willing to learn. Previous banking experience is helpful but may not be essential, provided the candidate can build trust, work collaboratively and deliver a positive customer experience.

About the employer

ANZ, or Australia and New Zealand Banking Group, is one of Australia’s major financial institutions. Founded in 1835, it provides retail, commercial, institutional and private banking services across Australia, New Zealand and selected international markets. Its services include transaction accounts, home and personal lending, credit cards, business finance, wealth solutions and digital banking. ANZ employs thousands of people across branches, contact centres, technology teams and corporate offices. The bank focuses on helping customers improve their financial wellbeing while maintaining strong standards in risk management, responsible lending, security and regulatory compliance. As a large employer, ANZ offers opportunities in customer service, banking operations, technology, finance, risk and leadership. Branch-based employees typically work closely with local communities and support customers with practical financial needs.

Working in Australia

Australia is a large island continent with job opportunities in banking, healthcare, construction, education, technology, mining, tourism and professional services. Major cities offer the widest range of roles, while regional centres such as Rockhampton provide opportunities in agriculture, public services, retail, education and resource-related industries. Australian workplaces are generally informal, practical and respectful of work-life balance, with strong workplace health and equal-opportunity standards. Lifestyle varies from busy city living to relaxed regional communities, beaches and outdoor activities. Housing and transport costs differ significantly by location. Skilled workers may consider employer-sponsored, skilled migration or regional visa pathways, while working-holiday options are available to eligible young travellers. Applicants should check current visa rules, occupational lists and sponsorship requirements through the Australian Department of Home Affairs. Relocation planning should include accommodation, healthcare, tax registration, banking and local transport.