Banking Consultant, Ellenbrook WA

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Banking Consultant supports customers in the Ellenbrook branch by handling everyday banking needs, explaining products and services, processing transactions, and identifying suitable lending, savings, and digital banking solutions. The role requires strong customer service, communication, problem-solving, attention to detail, and a willingness to learn banking procedures and compliance requirements. Candidates are expected to build trusted relationships, work collaboratively, meet service and performance goals, protect customer information, and confidently promote convenient digital options. Previous retail, sales, financial services, or customer-facing experience is advantageous, while a positive attitude and genuine interest in helping customers are essential.

About the employer

ANZ Group Holdings Limited is one of Australia and New Zealand’s major banking groups, providing personal, business, institutional, and wealth banking services. Established in Australia, ANZ operates a large branch and digital network and serves millions of customers across the region. Its services include transaction accounts, home and personal lending, deposits, payments, business finance, investment products, and financial advice. The bank continues to invest in digital banking, customer experience, risk management, and responsible banking practices. ANZ employs people in branches, contact centres, technology, operations, corporate functions, and specialist financial services roles. As an employer, it generally promotes inclusion, flexible working where practical, professional development, and community engagement. The Ellenbrook Banking Consultant position is a customer-facing branch role focused on helping local customers manage their everyday finances and access appropriate ANZ products and services.

Working in Australia

Australia offers job opportunities across banking, healthcare, technology, construction, education, hospitality, mining, logistics, and professional services. Major employment hubs include Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra, while regional centres such as Ellenbrook and Perth’s outer suburbs provide growing retail and community-based roles. Australian workplace culture is generally informal, practical, punctual, and focused on teamwork, safety, and work-life balance. Lifestyle options range from beaches and outdoor activities to multicultural cities, national parks, and regional communities. Living costs can be high, particularly for housing in major cities, so researching local rent and transport is important. Skilled workers may qualify for employer-sponsored, skilled, state-nominated, or working holiday visas, depending on nationality, occupation, qualifications, and experience. Before relocating, check Department of Home Affairs requirements, secure appropriate work rights, arrange health insurance, and budget for accommodation, transport, tax, and superannuation.