Banking Consultant ,Hornsby NSW

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Banking Consultant supports customers in an ANZ branch by understanding their financial needs, providing guidance on everyday banking, lending and digital services, and completing transactions accurately. The role generally requires customer-service experience, strong communication skills, confidence using digital systems, attention to detail, and the ability to meet regulatory and compliance standards. Candidates are expected to build trusted relationships, identify suitable banking solutions, contribute to branch sales and service goals, protect customer information, and work effectively as part of a team. Previous banking or financial-services experience is helpful, although candidates with strong retail, hospitality or sales backgrounds may also be considered.

About the employer

ANZ, or Australia and New Zealand Banking Group, is one of Australia’s major banks, serving retail, business, institutional and private customers across Australia, New Zealand and selected international markets. Its services include transaction accounts, home and personal lending, credit cards, insurance, investments, payments and business banking. ANZ employs a large branch, contact-centre and digital workforce and is investing in technology to make banking simpler and more accessible. The bank places emphasis on responsible lending, customer protection, risk management, inclusion and supporting customers through changing economic conditions. A Banking Consultant in Hornsby would typically work in a customer-facing branch environment, helping local customers with everyday banking needs while introducing appropriate products and digital options. ANZ’s broader purpose is to shape a world where people and communities thrive through responsible financial services.

Working in Australia

Australia offers opportunities in banking, technology, healthcare, construction, education, engineering, hospitality and skilled trades, with Sydney, Melbourne, Brisbane, Perth and Adelaide being major employment centres. Australian workplace culture is generally practical, direct, diverse and team-oriented, with strong expectations around punctuality, safety and work-life balance. Lifestyle varies from busy city living to quieter coastal or regional communities, with beaches, national parks and outdoor activities widely accessible. Most skilled professionals need an employer-sponsored, skilled or state-nominated visa, while working-holiday options suit eligible younger applicants. Requirements depend on occupation, qualifications, English ability, age and sponsorship. Relocating involves arranging housing, tax and banking setup, healthcare access and transport; Sydney and Melbourne can be expensive, particularly for rent. Research visa eligibility through the Australian Department of Home Affairs and confirm employer sponsorship before accepting an offer.