Banking Consultant,Cairns QLD , 6.2

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Banking Consultant supports customers in an ANZ branch by understanding their needs, providing suitable everyday banking products and services, processing transactions, resolving enquiries and identifying opportunities for broader financial solutions. Candidates are expected to have strong customer service and communication skills, sound numeracy, attention to detail and confidence using digital systems. Previous banking, retail, sales or contact-centre experience is useful, although ANZ may provide training. The role requires professionalism, compliance with banking procedures, teamwork, resilience and a genuine commitment to helping customers achieve their financial goals.

About the employer

ANZ, or Australia and New Zealand Banking Group Limited, is one of Australia's major banks, serving retail, business, institutional and private customers across Australia, New Zealand and selected international markets. Founded in 1835, the bank provides transaction accounts, lending, credit cards, savings, payments, business banking, wealth and institutional financial services. ANZ combines branch-based assistance with mobile, online and digital banking channels. Its employees work across customer service, technology, risk, finance, operations and specialist banking functions. ANZ promotes responsible banking, customer support, inclusion and professional development. A branch Banking Consultant represents the bank directly to customers, helping with everyday financial needs while following strict privacy, security, responsible lending and regulatory requirements.

Working in Australia

Australia offers opportunities in banking, healthcare, education, construction, technology, tourism, logistics, agriculture and professional services. Cairns is a multicultural regional city with strong tourism, hospitality, aviation, health and public-sector employment, and it provides access to the Great Barrier Reef and tropical Far North Queensland. Australian workplaces generally value punctuality, direct communication, teamwork, safety and work-life balance. Lifestyle varies from busy capital cities to relaxed regional communities, with outdoor activities, beaches and national parks widely available. Visa options may include employer-sponsored skilled visas, skilled migration, graduate visas and working holiday visas, depending on occupation, qualifications, age and eligibility. Relocating usually requires a valid visa, tax file number, bank account, healthcare arrangements and suitable housing. Cairns has a lower cost than Sydney or Melbourne in some areas, although rents can vary seasonally and employment opportunities are more regionally focused.