Business Analyst - Digital Delivery , Docklands VIC

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

This role supports digital delivery initiatives at ANZ by translating business needs into clear requirements, process improvements and practical technology solutions. Responsibilities typically include engaging stakeholders, analysing customer and business processes, documenting user stories and acceptance criteria, supporting prioritisation, and working closely with product, technology and delivery teams. Candidates are expected to have business analysis experience, strong communication and facilitation skills, structured problem-solving ability, and confidence working in Agile environments. Experience with digital banking, financial services, customer journeys, process mapping and tools such as Jira or Confluence would be valuable. The successful candidate should be collaborative, adaptable, customer-focused and capable of managing competing priorities.

About the employer

ANZ Bank is one of Australia and New Zealand’s major financial institutions, providing banking, lending, payments, wealth and business services to personal, commercial and institutional customers. Headquartered in Melbourne, ANZ operates across Australia, New Zealand and selected international markets. The bank is investing in digital platforms, customer-focused products, data, technology and simplified ways of working. Its workforce includes specialists in banking, technology, risk, operations, customer service and corporate functions. ANZ promotes flexible working, professional development and collaboration, while operating in a highly regulated environment where security, responsible banking and customer outcomes are important. The Docklands office is part of Melbourne’s central business and technology precinct.

Working in Australia

Australia offers opportunities in banking, technology, healthcare, construction, education, professional services, mining, tourism and skilled trades. Major employment centres include Melbourne, Sydney, Brisbane, Perth and Adelaide. Australian workplace culture is generally practical, direct, inclusive and supportive of work-life balance, with strong emphasis on safety and professionalism. Lifestyle varies from vibrant city living and cultural events to beaches, national parks and regional communities. Living costs, particularly housing, can be high in major cities. Skilled migrants may explore employer-sponsored, skilled, regional or working-holiday visa pathways, depending on nationality, occupation, qualifications and experience. Relocation usually requires visa approval, health insurance, tax registration, banking arrangements and suitable accommodation. Applicants should check current requirements through the Australian Department of Home Affairs and confirm role-specific sponsorship directly with the employer.