Home & Investment Lending Executive - ACT / Illawarra *HYBRID

Role summary

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The Home & Investment Lending Executive helps customers secure suitable home and investment loans across the ACT and Illawarra region. Requirements typically include banking or lending experience, strong knowledge of residential lending products, responsible lending obligations, credit assessment and customer service. The candidate is expected to build trusted relationships, understand customers’ financial goals, manage applications accurately, meet compliance standards and achieve lending and service targets. Strong communication, negotiation, digital literacy, attention to detail and the ability to work independently in a hybrid environment are important. Experience as a mortgage lender, broker or relationship banker is advantageous.

About the employer

ANZ Bank is one of Australia and New Zealand’s major financial institutions, providing retail, business, corporate and institutional banking services. Established in 1835, the bank supports millions of customers through branches, digital platforms, contact centres and specialist banking teams. Its services include transaction accounts, home and personal lending, business finance, deposits, payments, wealth solutions and institutional markets. ANZ promotes customer-focused banking, responsible lending, inclusion, innovation and flexible working practices. The organisation employs people across Australia, New Zealand and selected international markets, with roles spanning banking, technology, risk, finance, operations and customer service. In this position, the successful candidate would join ANZ’s consumer banking business, helping customers achieve home ownership and investment goals while maintaining strong regulatory and service standards.

Working in Australia

Australia offers opportunities in banking, finance, healthcare, technology, construction, education, tourism, logistics and skilled trades. Canberra has strong public-sector employment, while the Illawarra region offers roles in health, education, manufacturing, services and tourism. Australian workplace culture is generally professional, practical and collaborative, with emphasis on inclusion, work-life balance and workplace safety. Lifestyle varies from vibrant cities and coastal communities to regional towns, with outdoor activities, beaches, national parks and a multicultural food scene. Living costs, especially housing, can be high in major cities. Skilled workers may explore employer-sponsored, skilled migration, regional or working-holiday visas, depending on nationality, occupation and eligibility. Applicants should check official Department of Home Affairs requirements, qualifications recognition and English-language rules. Relocating usually involves arranging a tax file number, bank account, Medicare eligibility and suitable accommodation.