Banking Consultant, Miranda

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Banking Consultant role at ANZ’s Miranda branch involves helping customers with everyday banking, lending enquiries, account services and digital banking options. Candidates are expected to provide warm, accurate and compliant service, identify customer needs, explain suitable products and complete transactions responsibly. Strong communication, listening and problem-solving skills are important, along with confidence using technology and working toward team and customer outcomes. Previous banking, retail, sales or customer-service experience is useful, although ANZ may provide training for candidates with the right attitude. The role also requires attention to detail, adherence to banking regulations and the flexibility to support customers and colleagues in a busy branch environment.

About the employer

ANZ Group Holdings Limited is one of Australia and New Zealand’s major banking groups, providing personal, business, institutional and private banking services. Founded in Australia, ANZ has a long-established network of branches, digital channels and specialist teams supporting millions of customers. Its services include transaction accounts, home and personal lending, credit cards, deposits, payments, wealth solutions and business finance. ANZ places strong emphasis on customer service, responsible banking, risk management and digital innovation. Employees typically work in collaborative teams and are expected to act with integrity, follow regulatory requirements and help customers make informed financial decisions. The bank offers career paths across branch banking, technology, operations, risk, finance and relationship management, supported by training and development opportunities.

Working in Australia

Australia offers opportunities in banking, technology, healthcare, construction, education, logistics, tourism and professional services, with Sydney, Melbourne, Brisbane, Perth and Adelaide serving as major employment centres. Workplace culture is generally practical, direct and team-oriented, with strong expectations around safety, inclusion and work-life balance. Lifestyle varies from busy city living to relaxed coastal and regional communities, with beaches, national parks and outdoor activities widely accessible. Living costs, especially rent, are high in Sydney and Melbourne. Skilled migrants may explore employer-sponsored visas, skilled independent or state-nominated visas, while temporary graduates and working-holiday options may suit eligible applicants. Before relocating, check occupation lists, English-language requirements, skills assessments and current Department of Home Affairs rules. New arrivals should budget for housing, transport, healthcare and tax setup, and confirm whether an employer provides sponsorship or relocation assistance.